CRM

IThe cost incurred to acquire a new customer is much higher than that for creating new opportunities for customers already active.

Customer Relationship Management was founded with the objective to help companies in customer loyalty, with a view to implementing new speaking opportunities where the customer has foreseeable needs and satisfactions.

Customer loyalty means to know, understand and anticipate their needs, understand the times and respond to its recommendations.

CRM is the tool that helps you manage your customer relationships so that we have in mind the situation, anticipate future needs and maintain alive in the final score, the focus for the company.

Our proposal

The BCI has decided to cater to customers with an ideal application software for the management of CRM and marketing activities and trade, with a web interface simple and easy to use.

Our CRM leverages the Open Source philosophy and is therefore free for immediate use on both Linux and Windows environments. A simple but effective answer to all small businesses that want to improve relations with customers in an innovative and accessible for every wallet!
A great choice for those who want a simple CRM system to bring order to their business.

The application of this management is oriented to:

• Manage your contacts through our data easily accessible and usable in real time to constantly monitor potential customers, the progress of negotiations, contracts, orders ...
• Keep track sales and opportunities in the course, so you can plan according to weather negotiations (open, offer, negotiation, acquisition closed by order, etc ...);
• Organize mailing list on clients for targeted communications and personalized, and then to plan optimal promotions and direct marketing.